Electrolux washers are renowned for their reliability and durability, but occasionally, they may encounter an error code that can interrupt your laundry routine. Error code E11 is a common issue that can arise on these washers, indicating a problem with the washer’s drain pump. If you encounter this error code on your Electrolux washer, don’t panic – with a few simple troubleshooting steps, you can resolve the issue and get your laundry back on track.
Error code E11 specifically signifies that the washer’s drain pump is not working as it should. The drain pump is responsible for removing the dirty water from the washer after the wash cycle is complete. If the drain pump is malfunctioning, it can lead to an accumulation of water in the washer, preventing the appliance from starting the next cycle.
Clogged Drain Pump: The most frequent cause of error code E11 is a clogged drain pump. Lint, small clothing items, hair, and other debris can accumulate in the drain pump over time, obstructing the impeller and preventing it from pumping water effectively.
Faulty Drain Pump: While not as common, the drain pump itself can also develop a fault, preventing it from functioning correctly and resulting in error code E11.
Step 1: Reset the Washer
Before delving into more complex troubleshooting, try resetting your washer. This simple step can sometimes resolve minor glitches that may have triggered the error code. To reset the washer, follow these steps:
Step 2: Clear the Drain Pump Filter
The drain pump filter is located at the bottom of the washer, behind a small access panel. To access the filter:
Step 3: Inspect the Drain Hose
The drain hose is a flexible tube that carries dirty water from the washer to the drainpipe. Over time, the drain hose can become kinked, pinched, or blocked. To inspect the drain hose:
Step 4: Check the Drain Pump Connections
If you suspect that the drain pump itself is faulty, you can check its electrical connections. To do this:
Step 5: Replace the Drain Pump
If all other troubleshooting steps fail, you may need to replace the drain pump. To do this:
Fixing an E11 error code on an Electrolux washer often involves troubleshooting the drain pump system. By following the steps outlined in this article, you can identify and resolve the underlying cause of the error, ensuring that your washer is back in full working order. Remember to unplug the washer before performing any troubleshooting or repairs for safety.**
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